Best Rate Guarantee
Every hotel reservation booked through an InterContinental Hotels Group web site is guaranteed to have the lowest rate publicly available on the Internet.
If a consumer finds a rate on a competing web site that is lower than the lowest rate shown on the ‘Best Available’ search of InterContinental Hotels Group web site, InterContinental Hotels Group will honor that rate for the nights for which the lower rate was found, plus give the consumer an additional 10% discount off the lower rate found upon its verification by InterContinental Hotels Group.
For the purpose of the Lowest Internet Rate Guarantee, a competing web site is defined as a web site that is not owned by InterContinental Hotels Group. Rooms on the other web site must be publicly available, viewable and bookable on the Internet at the time of verification. Lower rate found must be for the same hotel and same type of accommodations, and for the same dates.
To use this Guarantee, the consumer must advise InterContinental Hotels Group within 24 hours of booking their room by calling the applicable telephone number or by filling out the online Lowest Internet Rate Guarantee Form with their booking details.